Account data
Basic profile information
Skillio stores the information needed to identify users and operate customer, tutor, and admin areas, including name, email, username, role, and suburb or region details where provided.
Privacy
How Skillio handles account, booking, and message data.
This page sets clear expectations for what information is collected to operate the platform, how it is used, and where that information appears in customer and tutor workflows.
Bookings
Request and lesson details
Booking requests may include learner name, lesson format, goals, preferred schedule, and the tutor involved. These details are used to help customers and tutors assess fit before a booking is confirmed.
Messages
In-platform conversations
Skillio stores message threads and message content so customers and tutors can keep booking-related communication inside the platform. Access is restricted to the participants in the conversation and authorised administrators.
What the platform uses data for
Account and booking data are used to operate login, tutor profiles, favourites, booking requests, internal messaging, and related administration. The platform may also use operational logs and performance data to improve reliability and usability.
What users should expect before launch
Before serving production traffic, the owner should review this page against the live service, payment flow, retention settings, and any third-party services in use so the published privacy wording matches the actual system behavior.